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Terms & Conditions

1. DEFINITIONS
In these terms and conditions unless the context otherwise requires:
'Company' means 7BRACI Limited
'Buyer' means the person, or company purchasing the goods from the Company
'Products' and/or 'Services' means the products and/or services being purchased by the Buyer from the Company

2. ACCEPTANCE
If any instruction is received by the Company from the Buyer for the supply of products or/and services, it shall constitute acceptance of the terms and conditions contained herein. Upon acceptance of these terms and conditions by the Buyer, the terms and conditions are definitive and binding. 

3. PRICE & ORDERS
The contract of sale is definitive only after the reception of the SALES ORDER.
3.1. Quotations are valid for a period of 14 days from date of issue and do not constitute an offer
3.2. Estimates do not constitute an offer and are based solely on the cost of materials and services listed within them.
3.3. The Price shall be as indicated on SALES ORDER / INVOICE provided by the Company to the Buyer in respect of products and/ or services supplied
3.4. The Price shall be the Price of the Company's current Price at the delivery date of any goods
3.5. Time for the payment for the products and /or services shall be the essence for the Price. The Buyer agrees that the cost Price shall be determined by the Company, and shall take into consideration “one-off” costs such as design and production
3.6. The Company reserves the right to change the Price for alternations to specifications of products and / or services after the order has been placed.
3.7. The Company reserves the right to reject any order without the reason.

4. PAYMENT
4.1. The method of payment will be made by cash or bank transfer, or by any other method as agreed to between the Buyer and the Company
4.2. Payment for all materials will be taken in advance, along with a deposit against any services. If only services are provided, a deposit will be taken in advance. The balance of payment due from Buyer must be paid directly upon completion of the contract.
4.3. All bespoke made products and/or services must be fully paid before starting the production.

5. PRODUCTS & SERVICES
5.1. The quantity and description of the goods are set out in our QUOTE or SALES ORDER.
5.2. All samples, drawings, descriptive matter, specifications and advertising are issued or published for the sole purpose of giving an approximate idea of the described goods. They shall not form part of the contract and this is not a sale by sample. Each order shall be considered a separate order and we are unable to guarantee that further orders for the same goods will match the previous order.
5.3. Where fine or special tolerances are required in the goods supplied beyond those generally accepted in the building trade, no liability shall attach to us unless such tolerances are notified in writing to us at the time of order and we have acknowledged in writing that we are prepared to accept such order.
5.4. Product and service availability is correct at time stated by Company, but unless confirmation of an order is given along with receipt of cleared payment, no guarantee of availability can be given
5.5. All goods and services remain the property of Company until full payment is received. The Company reserves the right to retrieve goods and or reverse services should a balance payment remain unpaid. The Company may claim other costs, including legal fees and any other costs associated with the collection of unpaid balances.
5.6. In the case of Bespoke Made Products, Company will make every effort to assimilate the sample offered/accepted, however, Buyer must be aware and accept that there will be general variations from one piece of wood to the next and therefore no consistency is implied or stated. The company accepts no returns nor cancellations on Bespoke Made Products

6. DELIVERY
6.1. Any dates and times we specify for delivery of the goods are an estimate. We shall not be liable to you if we do not deliver on or at any particular date or time. Time for delivery shall not be made of the essence by notice.
6.2. Whilst Company will make every effort to provide goods and or services at the time and or, for the duration stated, it accepts no responsibility for any costs or consequential losses due to delays.

7. RETURNS
7.1. If for any reason you wish to cancel your order and return non-faulty goods please advise us in writing by fax, e-mail or post, within 7 working days of receipt. Returned goods must be in unopened original packaging and in undamaged condition. We will arrange for collection. All returns will be subject to a re-stock charge of 30%, plus return carriage charge.
7.2. A refund of goods cost incl. VAT will be made within 30 days of receiving your notice of cancellation. The delivery and return charges will not be refunded. If the goods are offered with free Delivery, standard delivery & collection cost will be deducted from the amount of the flooring. This does not affect your consumer statutory rights. 
7.3. Any bespoke & custom made finishes/products, reduced to clear or discontinued items, promotional offers & goods are excluded from our return policy. They can not be returned, refunded or exchanged.

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